The Shoppes at Marina Bay Sands opens, but only to Sands Rewards members
Thinking of heading down to The Shoppes at Marina Bay Sands? You'll only gain entry if you're a member of MBS's loyalty programme.
After two months of closure, malls in Singapore are reopening, much to the delight of shoppers. But if you’re thinking of hitting up the luxury stores at The Shoppes at Marina Bay Sands (MBS), you’ll gain entry only if you’re a member of MBS’s loyalty programme, Sands Rewards.
In this initial phase, the mall will only be open to members, MBS said in a press release. This is to limit capacity so as to ensure safe distancing within the mall.
As retailers ramp up their operations, some may not be open immediately, in particular tenanted F&B outlets. MBS-operated F&B outlets will also remain closed, including celebrity chef restaurants such as Adrift by David Myers, Bread Street Kitchen by Gordon Ramsay and Cut by Wolfgang Puck.
All other venues and attractions in the Integrated Resort (IR) such as the hotel, casino, ArtScience Museum and Sands Expo and Convention Centre, will reopen at a later date.
To gain entry into the mall, shoppers will have to check-in with MBS’s proprietary entry system that incorporates both loyalty membership requirements and the national digital log-in system for contact tracing. Called the MBS SafeEntry system, information of guests and staff is captured through their Sands Rewards Lifestyle (SRL) or Sands Rewards Club (SRC) membership ID or NRIC and subsequently synced with the government’s SafeEntry system.
Temperature checks will also be conducted, and any individual with a temperature of 38°C and above will be denied entry.
Enhanced safety and hygiene measures have also been implemented in the mall. The frequency of cleaning and disinfecting common spaces, including high-touch surfaces and interactive components such as digital screens, lifts and loaned equipment such as wheelchairs and strollers, has been ramped up.
As for the shopping experience, product testers and samples have been removed. Retailers will also offer contactless payment wherever possible.
During the circuit breaker period, The Shoppes at Marina Bay Sands launched a click-and-deliver Shopping Concierge that allowed shoppers to indulge in retail therapy and receive complimentary delivery to their homes.
The platform launched with 10 brands, including Fendi, Moncler and Jimmy Choo, and has now grown to 60 brands, offering close to 2,000 items online. In July, the mall plans to launch an additional option – called Curbside Concierge – where shoppers can pick up their online purchases at The Shoppes from the convenience of their own vehicle.